Who we are Our team Management team Rachel Hayes Rachel Hayes joined us as the Head of HR at Orpheus in July 2018. She is a CIPD qualified HR generalist with over 20 years' HR experience. Most of her experience has been gained as a stand-alone HR Manager for SME’s and prior to this she spent 18 months in a nursing environment at Great Ormond Street in London. She holds a psychology, psychotherapy and counselling diploma and has a generalist office management background having touched on Payroll and Health & Safety in previous roles. She has worked at QEF, Just Retirement and Nuffield Health to name a few. She is particularly passionate about recruitment and retention of staff alongside process improvement and has experience in setting up HR systems and departments from scratch. In her spare time she enjoys reading, crafting jewellery and spending time with her daughter and friends.