Complaints Policy The Orpheus Centre is committed to excellence in the delivery of education, housing and care. We set high standards for ourselves and seek to meet them. We are also committed to being open and honest and fair in all dealings with our supporters. We welcome and encourage feedback from students, volunteers and members of the public. Your feedback helps us to learn from our mistakes and make improvements to our services. We aim to investigate all complaints thoroughly and to take any necessary remedial action. You can find our Whole Centre Complaints Policy Form Here.